Legal infoBusiness name:
Registered office:
Strada Statale dei Giovi, 251 - Lentate sul Seveso (MB) - 20823
Administrative offices: Strada Statale dei Giovi, 251 - Lentate sul Seveso (MB) - 20823
Business register 00736650151
C.F. e P.Iva: 00736650151
Tel. +039 0362 5791
Fax  +039 0362 542680
This advisory notice is to state that all personal data gathered via the internet from users of our website will be handled in accordance with Art. 13 of Legislative Decree no.196/03.
Such treatment of personal data cannot be guaranteed for other websites linked to our own.
Data controller The data controller handling personal data relating to identified or identifiable visitors to our website is ISA Spa, headquarters in Lentate sul Seveso, Italy Destination and use of personal data
Data processing relating to web services is carried out by our internet services supplier (nominated as external representative in charge of maintenance) and overseen by ISA Spa employees/partners.
No personal data obtained through our web services is passed on to third parties.
Any personal data supplied by website users who contact us via email is used exclusively to provide the requested service or task. This data is not passed on to third parties unless the company is legally required to do so, or unless it is absolutely necessary in order to fulfil the user’s request.
When completing a form on the website, certain information fields may be obligatory and the chance of being made aware of related marketing, advertising or promotional activities may be
included. In this case, the form will always include the option of opting out of receiving material about such activities.

Internet navigation data 
The only personal data collected by the IT systems and software procedures used in the running of this website is that required by internet communications protocol. This information is not collected in order to be linked to identifiable users, but could be used to identify individual users if studied and compared to information held by third parties. 
The kind of data involved includes IP addresses, domain names of users connecting to the website and time of visits. This data is collected and analysed exclusively in order to gather anonymous statistics on how our website is used and to check that it is operating correctly. Any information collected is immediately deleted once the relevant statistical data has been calculated. This information could also be used if the website was in some way hacked or damaged, in order to trace those responsible. 

Data voluntarily supplied by user 
Users who voluntarily contact us via email, using the email addresses made available on our website, consent to us subsequently acquiring their email address and any data voluntarily supplied in the message itself, not least because it’s necessary for us to do so in order to provide a useful reply. 
Users who volunteer their email addresses in this way automatically consent to receiving promotional or sales information from us. 

Supplyng data voluntarily 
Excluding internet navigation data (specified above), website users are free to provide personal data in order to request the services offered by the company or to request information. 
If certain personal data is not supplied, it may not be possible to fulfil the user’s request. 
Certain obligatory data is required from the user when completing the information request form on the website and if this data is not provided and consent is not given for its use then it will be impossible for the company to fulfil the users’ request. 

How personal data is processed 
Personal data is processed by automatic IT tools and is kept only for the time it takes to carry out the task in question.
Specific security measures are in place to prevent the loss of such data, its illegal use or the chance of it being accessed by non-authorised parties. 

Your rights 
In the above cases, anyone has the right at any time to find out whether or not any data concerning them exists and to know its exact content and origin. They may also check if such data is correct, or ask for it to be changed, updated or rectified. (art. 7 of Legislative Decree no.196/2003)
In accordance with this article of the law, it’s also possible to request that data be deleted, made anonymous or blocked as a violation of the law. Users can legitimately oppose the use of their personal data.
Any such requests/communications must be made to the data controller by post at the above address, by telephone +39 0362 5791, by fax +39 0362 542680 or by email 
COOKIE POLICY What is a cookie and what is it used for? A cookie is a small piece of data that is used to store information on your computer's browser or program data subfolders when you visit a website, such as ISA Spa ("website"). They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website. What cookies does ISA Spa use and for what purpose? Our website uses various different types of cookies and similar technologies, each of which has a different function as set out in the list below:

Type of Cookies Technical or browsing cookies
These cookies enable the website to function correctly and allow you to view it in your language and for your market from the first time you access it. They will recognise your country so that on any subsequent visits, you are directed straight to the relevant country website. They also allow you to create an account, log in and manage your orders. If you are a registered user, these cookies mean you will be recognised as such when you access the services offered to our registered users. These cookies will recognise if you make a purchase from the website through an affiliated or partner site so that we can fulfil any obligations we may have to those partner sites. These cookies are necessary for the website to function.

Functional cookies 
These cookies enable the website to recognise you, following an explicit request from you (for example, if you click on "remember me"), every time you access the website, so that you don't have to type in your login details each time. If you have added items to your Cart and closed the session without completing your purchase, but have not removed the items from your Cart, these cookies enable you to carry on shopping with the same Cart the next time you visit the website within a reasonable period of time. These cookies are not essential for the website to function, but they improve the website and the browsing experience.

Analytical cookies
These cookies are used for example by Google Analytics in order to carry out statistical analyses of how users use our website through their computers or via our mobile applications, such as how many pages a user has visited or the number of mouse clicks made on a page while using the website. In such events, ISA Spa processes the results of these analyses in an anonymous way and for statistics purposes only, provided that the service supplier uses the cookies in connection with the browser installed on your computer or other device used to browse our website.

Third-party cookie of marketing/retargeting
These are cookies used by third-party companies that we trust to show you ad banners on other websites affiliated to us featuring the latest ISA Spa products you have viewed when browsing. While you are browsing our website these cookies are also used to show you banners featuring products that maybe of interest you or similar to products you have previously viewed based on your browsing history. The usage of these cookies does not usually imply the processing of personal data but it may create a connection with your computer or other device by tracking the information stored in it: these cookies are then connected to the browser installed on your computer or other device used during the navigation on our website.

Below is the list of technical and analytics cookies used by this site:
  • __utma - persistent, time of visit of the user, need to third party service Google Analytics and Webmaster. It lasts two years
  • __utmb - persistent dropout rate (approximate value) of the user, need to third party service Google Analytics. It lasts 30 minutes
  • __utmc - persistent, calculates the duration of a visit of a user, required for third-party service Google Analytics. It lasts 30 minutes
  • __utmt - persistent, it handles the request limit (throttle) to the service Google Analytics. It lasts 30 minutes
  • __utmz - persistent - source user, necessary for third-party service Google Analytics. It lasts 6 months
  • _ga - persistent, used to distinguish users - need to third party service Google Analytics. It lasts two years
  • _gat - persistent, used for the sole purpose of achieving a statistical analysis (using the service Google Analytics). It lasts 10 minutes.
  • PHPSESSID - session, in PHP necessary to identify the single session of a user.
  • LANG - persistent, used by the site to manage the user's language.It lasts 6-12 months banner_promozionale - persistent, used to manage visibility of any promotional banners or flash promo. It lasts two years
  • qg_sessionid - persistent, used to identify the user's shopping cart and its browsing session. It lasts 5/15 days.
  • qg_langid - persistent, used to store the navigation language of the site. It lasts 5/15 days.
  • qg_sessionidnazione - persistent, used to store the nation based on its user choice or login. It lasts 5/15 days.
  • id_nazione - persistent, used to store the nation based on its user choice or login. It lasts 5/15 days.
  • latitude / longitude - persistent, used to remember the geo-localizzione user based on the consent  given to the browser. It lasts 5/15 days. 
NOTE: Some of the cookies mentioned above can be activated at specific times or after access to specific sections of the site. How can I disable cookies? Most web browsers (Internet Explorer, Firefox, etc.) are configured to automatically accept cookies. However, most web browsers allow some control of most cookies through the browser settings, including the disabling of cookies at any time. We wish to make you aware, however, that disabling technical/browsing cookies or functional cookies may prevent our website from functioning correctly and/or may not allow you to fully and effectively take advantage of the services we offer. To find out more about cookies, including how to manage and disable third-party or marketing/retargeting cookies, visit
In order to disable analytical cookies and to opt out of being tracked by Google Analytics across all websites, you can download the Google Analytics Opt Out Browser Add-on:
To view our privacy policy click here